During the holiday season, one thing retailers can count on is customer unpredictability. Shoppers are no longer buying for themselves, but for everyone else. No amount of data collected over the year can anticipate what type of product your customer’s Aunt Margret will want. One strategy to overcoming this obstacle is sending a “shop by person” email. Rather than focusing on the product, these emails aid in narrowing the search by focusing on the TYPE of person you are shopping for. It’s easy for this genre of email to fall short on originality and interest. However, UncommonGoods delivered two outstanding examples this season. The designs are festive and fun. The categories are specific, cover a variety of personalities, and are (surprisingly) original/varied between the two emails.
Subject Line: But Actually, This is the Cutest
This email does such a great job of capturing the feeling of a classic claymation movie. The email scene is set with paper clouds dangling from strings, carefully chosen fonts and a little world of objects and characters made entirely of clay. Even the star atop the tree twinkles in an animated gif. The setting fills the email, tying everything together. The categories themselves are circles of varied size and placement, creating flow and interest. The addition of colored drop-shadows adds dimension. They even include a link to a video, bringing the characters to life with music. Just in case the previous category options didn’t cover everything, they finish the email with a few general gift ideas, an option to shop by price, and a link to sale items.
Subject Line: Your List Comes Alive!
The headline of this one grabbed my attention right away. The quickly recognizable lyrics instantly put the song in your head as you read them. I like that it’s a lyric not often seen used (like fa la la la la for example). The design is made up of hand-drawings of the “person of interest” in a holiday setting. Everything flows well, again breaking away from the grid. The placement of the text, how one image interacts with another, and the use of pointing cues all contribute to the movement. Again, they finish the email with additional options by including links to general products and new arrivals.