Bath & Body Works hero

An Email Worth Scrolling For

From: Bath & Body Works
Date: 2/01/20
Subject Line: 💘 your Valentine’s Day gift guide 💘
View it in a browser

Bath & Body Works Email

Every now and then I get an email that makes me jealous, as a designer. Today was one of those days.

According to a study done in 2019, the majority of emails are opened on a mobile device (roughly 42% mobile, 40% webmail clients and 18% desktop). Viewing on a smaller screen forces you to scroll more than on a desktop. Therefore, it’s important to create designs that entice you to reach the bottom.

Bath & Body Works Phone Scroll

When you look at this email as a single image, it really isn’t as impressive as seeing it scrolling. Bath & Body Works was able to create one long vertical image that SEAMLESSLY incorporates multiple products — while also creating flow, balance, and dimension. I find myself dissecting the image, looking for any seam or a misplaced shadow, but I can’t find one. It’s amazing work. They also add interest by including an animated gif in the header (the candle flickers).

Bath & Body Works animation

The only missed opportunity is the lack of call-to-actions. Bath & Body Works does include a link at the top and bottom of the “scroll area” to SHOP GIFTS. (I appreciate the CTA at the bottom, BTW!) However, the products within the scroll are missing these. The long image is broken into multiple pieces to allow for multiple links (room fragrances and 2 new scents), but all sections link to the same landing page (Gifts for Her).

This design, graphically, is nothing short of inspiring!

Read More

Year in Review hero

Year In Review Email

From: Disney Movie Rewards
Date: 01/01/19
Subject Line: 🎉 Happy New Year, Amy!

Disney Movie Rewards

Happy 2019!! On New Year’s Day I received this email from Disney Movie Rewards summarizing my activity throughout the past year. I thought it was pretty cool. Some of the numbers were surprising to me, and it reminded me how much I value their services. It got me imagining all the ways this could apply to other retailers. Here were some ideas I came up with, keeping with the same number format:

Dollars saved:
[Number of] Products viewed:
Reward points collected:
Years as a subscriber/member:
[Number of] Online purchases:
Events attended: (if emails are collected at events)

I was trying to decide if a collage of the “products viewed” would feel intrusive? A lot of people value their privacy and don’t like to know that retailers are keeping tabs on that information. On the flip-side, it might remind someone of products they were interested in but didn’t purchase, encouraging them to revisit them? What are your thoughts? Cool or creepy? What other info would you like to see in the yearly summary?

Read More

Ulta hero

Interactive Email?! 😱🤯

From: Ulta Beauty
Date: 11/29/18
Subject Line: 🌙 Your All-Nighter Shopping Pass is here + Bonus Points

Ulta email  Ulta interactivity

Just when I think I know everything that’s possible with email, something new gets thrown into the mix! Ulta surprised me when I clicked on an image of a gift (to “unwrap” my savings), expecting it to open a web browser. Instead, it swapped the image of the present, revealing my deal within the email! From what I can deduct, they were able to pull this off using the company LiveClicker. It definitely threw me for a loop. I love the instant gratification of seeing my reward right away and the clutter-free lack of a pop-up. I hope to see this more in emails! Ulta also did a great job enticing me to click on the gift by animating it. Not to mention it’s packed with custom relevant content: my name in multiple locations (including a headline with fancy font), rewards balance, membership number and local store information. Nicely done!

Read More

Moms Day hero 2018

My Mother’s Day Picks

Did your Mother’s Day email fall short this year? Help add life to your message with use of authenticity, originality and humor. Check out the emails that made my list this year.

From: Hot Topic
Date: 5/14/18
Subject Line: Newsflash: It’s Mother’s Day. Get your cool mom a cool gift.

Moms Day Hot Topic Email  Moms Day Hot Topic Animated

This email animates a phone conversation between a mother and daughter. It not only grabs your attention with the animation, but also makes it fun by adding some humor when the mom asks for Slipknot tank for Mother’s Day. It’s smart that they added in the typing […] graphic to the animation to allow time for reading while also making it feel more genuine. I also love how they manipulated the keyboard and word-suggestion area to call attention to the sale.

From: aerie
Date: 5/08/18
Subject Line: You Got It From Your Mama!

Moms Day Aerie Email  Moms Day Aerie Email zoom

Aerie sent out an email asking their models what they got from their mothers. The design features loving quotes and pictures of the moms and daughters together. What makes this one extra special though, is that all of the women are wearing aerie swimsuits and (as is the aerie way) are shown in untouched photography. It’s refreshing to see women of all ages and body types together, having fun and confidence in their natural forms.

From: Anthropologie
Date: 5/13/18
Subject Line: Isn’t Mom the best?

Moms Day Anthropologie Email  Moms Day Anthropologie Email zoom

Anthropologie sent out a series of emails highlighting their female staff with their kids. It’s a different angle to feature the employee as the mom. The photography is really what brings these emails to life. They are shot outside of a studio and look very authentic — Moms hugging and tickling their kids and playing on the beach. It just warms my heart. The script fonts, shadows and ripped edges add to the natural playfulness.

From: UncommonGoods
Date: 5/08/18
Subject Line: Gifts for Woman Warriors (aka Moms)

Moms Day UnCommonGoods Email  Moms Day UnCommonGoods Email zoom

Finally, this email from UncommonGoods caught my eye. It defines Moms as superheroes and lets you choose which comic best fits your mom’s style. The unique hand drawn covers portray different super-abilities that match shopping categories. For example: “Dr. Brainiac” leads to geek gifts, “Mother of Gardens” goes to garden gifts and (my favorite) “The Gray Tornado” features gifts for grandma. The theme overall is original and fun.

Read More