Forever 21

A Design FIT for Greatness

From: Forever 21
Date: 2/05/16
Subject Line: A (F)IT Girl: Tips From SELF Magazine

Forever 21

There’s a lot to like about this gem from Forever 21. The clothing retailer steps up their game by making the email all about the workout. They offer 3 muscle-building moves to add to your routine. Each move is paired with an image of a model in fitness attire that can be purchased. The design is inspiring with many positive takeaways.

Let’s count the things I love about it:
1) Flow. I love the line that draws your eye down the page from the very beginning. The movement continues by use of staggered imagery and text placement.
2) Scanability. The bold and concise headlines make it quick and easy to read.
3) Organization. The large pink numbers provide nice separation between sections. They keep the email from becoming a jumbled mess with no end in sight.
4) Style. The editorial type layout resembles that of a magazine (after all the subject line says the tips come from SELF magazine).
5) Depth. The overlapping imagery in varying sizes adds interest to the design.
6) Theme. The variety of image types include products, exercise equipment, and motivational signs. The image mix adds to the feel of the email so it doesn’t look product driven.
7) Details. The careful attention to alignment gives the design a finished feel. For example: In the first section the number 1, the title and the copy box are all top-aligned. In the next section the vertical lines align with the title and the copy block.

As much as I adore this email, there are a few things I would change:
1) Clearer Instructions. I would have liked to see images or illustrations of the steps for each routine. Sometimes it’s difficult to understand in words; plus, images are so much quicker to scan. If there’s not a good way to work them into the design, a link to a landing page could work.
2) The CTA. I have a few gripes on this one. There is only one call to action for the primary message, and it’s placed at the very bottom. I would have liked to see product names as links throughout the design, as well as a general button above the fold. The CTA wording is also lack luster and unclear: “Shop Now.” I would assume this would take me to fitness clothing, which it does… but then the next section says “Shop Activewear” which goes to a different landing page. So I’m left wondering what the difference is between these sections.
3) Last, I have a small copy suggestion. In the right column of the opening paragraph, it bothers me that it begins with a number. I would have rearranged copy, added words, or spelled out eighteen to make sure that didn’t happen. The length of that line compared to the others also doesn’t settle well with me. It wouldn’t be so bad anywhere else, but it doesn’t work well in the first line of a column. Nit-picky, but that’s my 2 cents.

Overall, I love this email. Nicely done!

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Superbowl Mobile App Hero

Super Bowl Stunner

From: American Eagle Outfitters
Date: 2/07/16
Subject Line: Time for kickoff: 20% off your purchase on the app!

American Eagle Outfitters

I received many football-themed emails the day of the big game, but this one is my favorite. AEO uses this email to promote their new mobile app. They offer a 20% discount for shopping on the app, beginning Super Bowl Sunday. The copy is clever, incorporating football lingo throughout the email. Here are a few examples: the app-time show, fumble-free shopping, and no penalties for excessive celebration. The copy is also a good length for scanning. I <3 the design. It has great movement which is made possible with angled products, negative space, and sketches that resemble a football playbook. I love the size and placement of the imagery. Even the color selection is a plus, providing nice contrast; the dark textured background really makes the white text pop. They find unique ways to incorporate screenshots of the new app into the design without it getting boring.

They followed up the next day with the same email, but updated a few portions of copy:

  • Subject Line: INSTANT REPLAY: 20% off ends today!
  • Headline: We’re Goin’ to Overtime
  • Preheader: Your closet FTW!

Overall, this email gets an A+ for originality and execution.

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CTA hero

C-T-yaaaaaaay!!

More times than not, an email’s success is measured by the number of clicks it receives. An important factor in getting that reaction is having an effective call to action. Get yours noticed with my tips below.

USE CONTRASTING COLOR
Make sure your call to action stands out by giving it high contrast. Whether it’s a link, a colored box or a graphic, do whatever you can to keep it from blending into the background.

From: Charming Charlie
Date: 11/08/15
Subject Line: It’s the last weekend of BOGO, sooo…
See the full email

Charming Charlie

Here’s an example where Charming Charlie used a dark plaid button to contrast the white background.

LOCATION, LOCATION, LOCATION
You should always aim to keep your call to action above the fold (aka where subscribers will see it without needing to scroll). Also, place it where the eye flows naturally.

From: maurices
Date: 11/14/15
Subject Line: Fa la la la fab!
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Maurices

Maurices does a good job getting their call to action above the fold in this example.

BE SPECIFIC
Subscribers should know where the link will take them without reading the email. For example, “Shop the Sale” would be a better approach than “Shop now.”

From: American Eagle Outfitters
Date: 11/14/15
Subject Line: Get your shirt together.
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American Outfitters

Although AEO’s call to actions are below the fold, they do a great job naming the buttons. Without reading anything else, I know exactly where the link “Shop Women’s Flannels” will take me.

KEEP IT SHORT
If your call to action is too wordy, it will become unscannable and could lose clicks. Making it too wide may also make it less apparent as a button.

From: Gap
Date: 11/13/15
Subject Line: a merry mystery awaits…
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Gap

Gap’s wording is borderline long in this example. It could be shortened to “Reveal Your Deal.” However, they do a good job calling attention to the call to action by giving it contrasting color, and by using the tree background which works as a giant arrow.

From: aerie
Date: 11/07/15
Subject Line: Welcome To Dreamland. FREE Boxer!
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aerie

Aerie kept their copy short, but they decided to go super wide. Because of this, it’s slightly less apparent as a button/link. If different wording was used, it could be mistaken for a headline.

USE INVENTIVE WORDING
Put your copywriter thinking cap on to make the link fun and unique. Take into consideration who your audience is, the theme of the email and the tone you’re trying to set.

From: Moosejaw.com
Date: 11/12/15
Subject Line: Hours Left to Get 30% Back
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Moosejaw

Moosejaw used some clever wording in this email. Their sub-message title says: “It’s getting Cold,” the call to action is “Bundle Up.”

CALL ATTENTION TO IT
Try animating your call to action, adding graphics to it, or making objects point to it. The sky is the limit.

From: aerie
Date: 10/14/15
Subject Line: Last Day For BOGO 50% Off Collection!
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aerie

Here’s an example from Aerie where a heart was included in the button. I ❤ this.

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